23 min listen
Why Customer Experience Programs Fail
FromThe Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
Why Customer Experience Programs Fail
FromThe Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
ratings:
Length:
30 minutes
Released:
Aug 4, 2018
Format:
Podcast episode
Description
Colin Shaw and Prof. Ryan Hamilton discuss why customer experience programs fail. The episode explores the key issues and why too many CX programs fail to get results. Colin has led hundreds of successful programs and understands the key issues to avoid. Listen for actionable steps you can take today.
Released:
Aug 4, 2018
Format:
Podcast episode
Titles in the series (100)
What Really Is Customer Loyalty?: Don't confuse inertia with customer loyalty by The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth