23 min listen
How Do Customers Make Complex Decisions?
FromThe Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
How Do Customers Make Complex Decisions?
FromThe Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
ratings:
Length:
24 minutes
Released:
Apr 28, 2018
Format:
Podcast episode
Description
Colin Shaw and Professor Ryan Hamilton discuss how customers make complex decisions, even when they don't really understand what they are doing or how they can make a decision. Find out what you can do to understand this and what you can do to design a great customer experience.
Released:
Apr 28, 2018
Format:
Podcast episode
Titles in the series (100)
What Really Is Customer Loyalty?: Don't confuse inertia with customer loyalty by The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth