23 min listen
Why Are Customers Irrational?
FromThe Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
Why Are Customers Irrational?
FromThe Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
ratings:
Length:
20 minutes
Released:
Jan 4, 2018
Format:
Podcast episode
Description
Colin Shaw and Professor Ryan Hamilton discuss the fact that we all think that we make logical decisions but the reality is we don't. We are irrational, customers are irrational. What should we do about this?
Released:
Jan 4, 2018
Format:
Podcast episode
Titles in the series (100)
What Really Is Customer Loyalty?: Don't confuse inertia with customer loyalty by The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth