Discover this podcast and so much more

Podcasts are free to enjoy without a subscription. We also offer ebooks, audiobooks, and so much more for just $11.99/month.

How to Craft Compelling Stories to Unlocking True Customer Engagement

How to Craft Compelling Stories to Unlocking True Customer Engagement

FromThe Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth


How to Craft Compelling Stories to Unlocking True Customer Engagement

FromThe Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth

ratings:
Length:
29 minutes
Released:
Apr 20, 2024
Format:
Podcast episode

Description

“Did I tell you about the time I …”   These seven words are one of many ways we signal one of our favorite things is coming next: a story. We can’t get enough of stories and look for them everywhere, from news to conversations to the commercials we can’t avoid on TV. Stories are an essential part of the human experience.  In today's world, storytelling is crucial in various aspects of business, including marketing.  Human fascination with narratives stems from their ability to captivate attention, evoke emotions, and aid memory retention. Stories provide context, making information easier to recall, and create emotional connections that reinforce memory. Businesses leverage storytelling to establish their brand identity, often highlighting humble beginnings or overcoming adversity. Effective storytelling goes beyond mere anecdotes; it persuades and simplifies complex concepts, making them relatable to the audience. For instance, Ikea's narrative of cost-saving design innovations clarifies the correlation between low price and high quality. In marketing and persuasion, storytelling proves instrumental in communicating abstract ideas and influencing consumer behavior. By tapping into emotions and personal experiences, storytellers can make their points resonate with the audience. Stories simplify complex concepts, facilitate self-awareness, and enhance brand perception. In this episode, we explore why storytelling is such a powerful tool in a marketer's toolbox and how you can tell compelling ones to your customers.    You will also learn: The importance of storytelling in marketing and communication. How narratives aid memory retention and emotional connection. Examples of successful brand storytelling like how Ikea helps us buy their assemble-it-yourself furniture because it’s far more affordable that way.   The effectiveness of storytelling in persuading and simplifying complex ideas. Strategies for crafting compelling stories, including emotional resonance and relatability.   If you have a story you want to share with us, please send us a video or audio for our None of Us Are As Clever as All of Us Feature. We’d love to hear it and might feature it on the podcast and in the newsletter.  
Released:
Apr 20, 2024
Format:
Podcast episode

Titles in the series (100)

We believe you should laugh and learn! 'The Intuitive Customer' podcast achieves this. Hosted by Colin Shaw, recognized as a global influencer on Customers, and Prof. Ryan Hamilton, Emory University discusses how you can improve your Customer Experience and gain growth. This review sums it up: "The dynamic between the two hosts absolutely makes this podcast. Each brings a unique take on the topic, their won perspective, and play off each other sense of humor. I come away after each episode with a feeling of joy and feeling a bit smarter". It is brought to you by Beyond Philosophy through our consultancy, training, and market research. Visit BeyondPhilosophy.com