26 min listen
Why Don’t Organizations Understand Their Customers?
FromThe Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
Why Don’t Organizations Understand Their Customers?
FromThe Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
ratings:
Length:
26 minutes
Released:
Mar 17, 2018
Format:
Podcast episode
Description
Too many organizations don't know what customers really want! They blindly undertake research and then wonder why the rest of the organization ignores it. Colin Shaw & Professor Ryan Hamilton discuss why this is the case and what organizations should be doing to ensure success.
Released:
Mar 17, 2018
Format:
Podcast episode
Titles in the series (100)
How Do I Convince People Of A New Way Of Thinking?: Why didn't Blockbuster, Kodak and Circuit City see that the end was in sight? by The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth