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The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth

The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth


The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth

ratings:
Length:
346 episodes
Language:
English
Format:
Podcast

Description

We believe you should laugh and learn! 'The Intuitive Customer' podcast achieves this. Hosted by Colin Shaw, recognized as one of the top 150 business influencers by LinkedIn, where he has over 283,000 followers, and Prof. Ryan Hamilton, Emory University, discusses how you can improve your Customer Experience and gain growth.

This review sums up:

"The dynamic between the two hosts makes this podcast. Each brings a unique take on the topic and their own perspective and plays off each other sense of humor. I come away after each episode with a feeling of joy and feeling a bit smarter".

Visit www.BeyondPhilosophy.com
Language:
English
Format:
Podcast

Episodes1 - 10 of 346 episodes

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Why Customers Make Instant Decisions And How To Effect it

A Master Class: Unlocking The Psychology of  Customer Experience With this episode, we ...

29 minutes
May 04, 2024

How to Use Psychology to Build Customer Loyalty That Creates ROI

In this episode, Colin and Ryan tackle a listener's question about the psychology of cu...

30 minutes
Apr 27, 2024

How to Craft Compelling Stories to Unlocking True Customer Engagement

“Did I tell you about the time I …”   These seven words are one of many ways we signal ...

29 minutes
Apr 20, 2024

Privacy vs. Personalization: Striking the Right Balance to Drive Success

Personalization is an excellent tactic for your marketing efforts. However, only some p...

29 minutes
Apr 13, 2024

Do You Really Understand Your Customer's Hidden Motivation? Here's How to Do This...

Customer emotions heavily influence experiences and motivate actions, yet these motivat...

30 minutes
Apr 06, 2024

Is Ghosting Killing Your Sales? Here's How To Overcome It

Colin has been ghosted. He was surprised, considering he is married and has been for de...

30 minutes
Mar 30, 2024

Revealed! The Silver Bullet of How to Improve Your Customer Experience

"What's the one thing we need for a stellar Customer Experience?"    If we had a dollar...

31 minutes
Mar 23, 2024

Master the Art of Staying Cool: 5 Rules to Handle Customer Crises

You will have a customer crisis. We apologize for being so direct, but the fact is cust...

29 minutes
Mar 16, 2024

Overcoming Gridlock in Decision Making: Unraveling the Paradox of False Consensus

Have you ever come across the Abilene Paradox? It's when everyone agrees to do somethin...

29 minutes
Mar 09, 2024

How to Measure the Hidden Impact on ROI of Evoking Customer Emotions

A hidden impact exists regarding your experience management return on investment (ROI)....

34 minutes
Mar 02, 2024