23 min listen
How Do I Evoke Customer Emotions?
FromThe Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
How Do I Evoke Customer Emotions?
FromThe Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
ratings:
Length:
26 minutes
Released:
Aug 25, 2018
Format:
Podcast episode
Description
Colin Shaw and Prof. Ryan Hamilton explore the study of customer emotions and how they influence customer experience and tendencies to buy. Explore the latest academic studies and how researchers have evoked specific emotions, what they mean, and how you can use them.
Released:
Aug 25, 2018
Format:
Podcast episode
Titles in the series (100)
What Really Is Customer Loyalty?: Don't confuse inertia with customer loyalty by The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth