Chris joined Mark Stouse on the Accelerating Value podcast to talk about the differences between B2C and B2B, specifically in regards to what B2B companies should unlearn from B2C marketing strategies. They talked about disrupting the “agency” world and why if a marketing agency can’t market themselves that should be a red flag. Chris also shared why churn is a business problem, not a customer success problem, and what the leading causes of churn are and how to correct them.

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