31 min listen
Marketing Trends that Defined 2023: The Year of AI, Personalization and Loyalty Programs
Marketing Trends that Defined 2023: The Year of AI, Personalization and Loyalty Programs
ratings:
Length:
36 minutes
Released:
Dec 28, 2023
Format:
Podcast episode
Description
For the final Retain episode of 2023, to wrap up the year, Lauren DeSouza is looking back over the previous 12 months to identify the biggest marketing trends of 2023. Joining her to do so is Ahmed Khairy, the CEO of Gameball. Together, the duo delve into the impact of AI on marketing strategies, how companies have moved further towards personalized shopping experiences, why user-generated content (UGC) has taken off this year, and much more.
Released:
Dec 28, 2023
Format:
Podcast episode
Titles in the series (48)
Creating Loyal Customers with Shep Hyken: For the first ever episode, host Lauren DeSouza is joined by Shep Hyken, the Chief Amazement Officer for Shepard Presentations, LLC. Shep is an experienced speaker and an international authority on all things customer service, customer experience and loyalty in business. He is the best-selling author of eight books and has worked with a plethora of companies to help them build deep, loyal relationships with their customers and employees. by Retain: The Customer Retention Podcast