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    Retain: The Customer Retention Podcast

    Retain: The Customer Retention Podcast

    Retain: The Customer Retention Podcast

    ratings:
    Length:
    48 episodes
    Language:
    English
    Format:
    Podcast

    Description

    Welcome to Retain: The Customer Retention Podcast! Join host Lauren DeSouza on her journey to discover the power of retaining customers. Accompanied by marketing experts, this podcast will demystify customer retention and deep-dive into how international companies are using it to keep their customers coming back for more.
    Language:
    English
    Format:
    Podcast

    Episodes1 - 10 of 48 episodes

    Title

    HelloFresh CRM Lead: Time To Be Novel, Making Customers More Than Profit & Cracking The Database Code

    In this Greatest Hits episode, Lauren is joined by Alice Clark, the International CRM L...

    31 minutes
    		May 07, 2024

    CRM Lead at TikTok: Airbnb's Secrets to Marketing Success, Understanding Customer Preferences & Using AI to Gain a Competitive Edge

    In this Retain: The Customer Retention Podcast episode, Lauren DeSouza talks with Giova...

    29 minutes
    		Apr 30, 2024

    Subscriptions Expert: Stop Subscription Stressing, Create Customer Experience & Dig Into The Why

    In this Greatest Hits episode, Lauren is joined by subscription expert, Matthew Holman....

    32 minutes
    		Apr 23, 2024

    Aampe's Head of Growth: Unleashing AI in Customer Retention, The Power of Copywriting & From Electrical Engineer to Marketer

    In this Retain: The Customer Retention Podcast episode, Lauren DeSouza speaks with Jame...

    32 minutes
    		Apr 16, 2024

    Google Ads Mastermind: Don’t Be A Perfectionist, Balance Your Retention & Don’t Put All Your Eggs In One Basket

    In this Greatest Hits episode of Retain: The Customer Retention Podcast, Lauren DeSouza...

    28 minutes
    		Apr 09, 2024

    Founder of CX Journey: The 3 Key Questions Every Company Needs to Ask Itself, Becoming an Expert in Organizational Culture & How to Harness Predictive Analytics

    In this Retain: The Customer Retention Podcast episode, Lauren DeSouza speaks with Anne...

    26 minutes
    		Apr 02, 2024

    Former Director at Sony: Gamify Everything, Get Out Of The 90s & The Importance of Customer Experience

    In this Greatest Hits episode, Lauren is joined by Nicolas Babin, a strategic advisor a...

    40 minutes
    		Mar 26, 2024

    Co-Founder of Exit Your Way: Understand Your Secret Sauce, Give Cutting Edge Customer Service & What a Marketing Dream Team Looks Like!

    In this Retain: The Customer Retention Podcast episode, Lauren DeSouza speaks with Damo...

    36 minutes
    		Mar 19, 2024

    Superfan Expert: How To Create Superfans, 5 Keys to Customer Retention & Treat Customers How You Want To Be Treated

    In this Greatest Hits episode of Retain, Lauren is joined by Brittany Hodak, an interna...

    33 minutes
    		Mar 12, 2024

    Customer Experience VP: Why Staying Connected to the Customer is Paramount, The Power of Saying No in Marketing & Don’t Forget the Long-term

    In this Retain: The Customer Retention Podcast episode, Lauren DeSouza speaks with Sara...

    27 minutes
    		Mar 05, 2024

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