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Developing continuous engagement with your customers with Emily Carrion

Developing continuous engagement with your customers with Emily Carrion

FromInsights Unlocked


Developing continuous engagement with your customers with Emily Carrion

FromInsights Unlocked

ratings:
Length:
39 minutes
Released:
Nov 8, 2021
Format:
Podcast episode

Description

This week on the Human Insight podcast, we interviewed Emily Carrion, VP of Marketing at Esper and veteran of the Seattle startup scene. 
In her interview with Janelle Estes, UserTesting’s Chief Insights Officer, Carrion discusses:

Her observations on the progress being made in getting more women startup founders, board members, and senior leaders

The marketing challenges she is addressing this quarter

Why it’s important to hear directly from customers, in their own voices

What startups should prioritize with their customer feedback and testing?

Her advice developing continuous engagement with customers
Released:
Nov 8, 2021
Format:
Podcast episode

Titles in the series (100)

How do you design digital products that people actually want? Get UX tips and insights from experts behind some of the most successful digital transformations and experiences in the world.  Each 25-minute interview is a candid conversation with the thinkers, doers, and builders at the forefront of UX design, accessibility in the user experience, and product management.  Learn everything from how you can turn around a product launch failure, to how AI can make a designer’s life easier, and even how you can make yourself recession-proof.  Insights Unlocked is a curiosity-inspiring, real people, real experiences podcast brought to you by UserTesting (formerly Human Insight Podcast and UXpeditious). Join us as we learn firsthand from notable names in the industry, including Laura Klein, Sarah Doody, Janice Fraser, Jacob Nielsen, Teresa Torres, and C. Todd Lombardo. Guests bring their insights from companies such as IKEA, Best Buy, Figma, T. Rowe Price, Microsoft, Tesco Bank, AAA, and more.  Episode guest hosts include UserTesting CEO Andy MacMillan, UserTesting Chief Product Officer Michelle Engle, UserZoom founder Alfonso De La Nuez, and others. Hosted by Nathan Isaacs, UserTesting's Senior Manager for Content Production and a former award-winning journalist. Listen and subscribe to Insights Unlocked wherever you get podcasts.  Show notes, curated clips and more at usertesting.com/podcast.