When you say you expect good communication skills, do your staff know what you mean? Is it verbal communication or written? Do you mean that they are using clear concise language or that the communication is error-free? When you talk about communication, are you talking about with their colleagues, or with organizational partners, or industry leaders? There are so many ways you can communicate. So how does your staff know what you mean? Are you using the same language?That’s exactly what we’re going to discuss in today’s episode of Learning for Good.▶️ How to Establish a Common Language for Performance ▶️ Key Points:03:24 Creating a custom competency model to establish a common language for performance04:01 What are behavioral indicators?06:29 Using behavioral indicators as the basis for your Learning & Development strategyResources from this episode:Episode 20: How to Determine Which Competencies Are Right for YouJoin the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collectiveWas this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! ???Know anyone who would benefit from this episode? SHARE this with your friends. ?Connect with HeatherLinkedin: Heather BurrightWebsite: skillmastersmarket.comBook an interest call with Heather here.Are you ready to reduce the overwhelm of creating learning for your organization? My team and I will partner with your organization to perform the analysis, design the learning, develop all of the supporting course materials, prepare your facilitators for implementation, and create the evaluation strategy and feedback loops you need to continuously improve. Send me an email at heather@skillmastersmarket.com to get started.