Understanding Human Behavior During the Pandemic, and What to Do About it   Let us begin by wishing you all our best during these unprecedented times. We hope that you and your family are all safe and sound, and novel coronavirus-free. While no one knows what to expect, we are all in this together.   The pandemic has shown how uncertainty can affect human behavior. This episode of the Intuitive Customer explains why, how it makes us feel, and what we can do about it for ourselves and our customers once we make it to the “other side” of the COVID-19 crisis.