Buy a house from Al and he’ll paint it for you! Al Block, a REALTOR® for over 30 years in the greater Detroit area, sold the wrong house but committed to making it right. Luckily, he did – by painting an ugly room and communicating with his clients in a way that was honest and reassuring. Listen in to find out why accountability is so important and how Al’s community involvement really saved the game.  Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting leighbrown.com.  Time Stamped Show Notes: 00:35 – Introducing Al, a REALTOR® for over 30 years 01:00 - He’s an associate broker in the greater Detroit area and president of the Greater Metropolitan Association of Realtors 01:37 – He’s co-owner of ReMaxx First 02:20 – He made it in real estate at 19-years-old because he had some inheritance money and stuck with it; it was tough but he learned discipline and humility 05:20 – Al’s CSIRE story 06:00 – He was sponsoring and playing in a softball league; the comradery was extremely valuable 07:10 – A man on another team asked Al for help to buy a house; they saw a home a little outside his price range and they couldn’t pull it off 07:58 – Later, the listing’s price got reduced; Al called him to let him know and they drew up an offer 08:13 – They faxed the paperwork and the seller accepted the offer; everyone was happy 08:37 – He waited for them at the house and quickly realized that he had sold them the wrong house; they were standing in front of another one 09:20 – The house looked the same in the picture and was in the same neighborhood; he asked them to come over to the house he was at 09:48 – The house had more brick, needed painting, and didn’t have new appliances; they actually liked it better than the other one but it needed some work 10:35 – He offered to paint a room that was an ugly purple 11:10 – Rumors started to spread in the soccer league that if you bought a house from Al, he’d paint it for you 11:30 – He has sold so many homes through the softball league since then 15:00 – Lessons from the story 15:30 – Respect people’s budget and work with people 16:00 – Be accountable for your mistakes and build long-term relationships 16:45 – People need to know your story and know you’re ethical, hardworking, and trustworthy 18:00 – Stay visible and engaged in your community; lead with heart, mind, and community 19:30 – How to contact Al: By phone at 1-800-SOLD-678, his website, or by email 3 Key Points Take accountability for your mistakes. Communicate and commit to making things right. Lead with heart, mind, and community.  Credits Audio Production by Chris Mottram Show Notes provided by Melissa Valder