In this episode, Leigh interviews Jennifer Langston from Kansas City, Missouri. Jennifer shares her disheartening experience with an “incarcerated listing” and the events that unfolded that caused her to lose the listing.  Listen as Jennifer discusses how this entire process changed Jennifer and her business practices to better prepare for “the worst scenario”.    Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting The Leigh Brown Experience.   Time Stamped Show Notes:   00:21 – Introduction for today’s episode  00:30 – Introducing Jennifer Langston from Kansas City, Missouri  00:39 – Leigh knew Jennifer from the internet, then they met in a senior citizen’s center  01:20 – Jennifer shares about an incarcerated listing  01:36 – Jennifer found out along the way that the seller was in jail  01:50 – The listing was a 1900s farmhouse, in Kansas, that needed a lot of work  02:21 – In Jennifer’s 20 years in the business, the farmhouse was in the worst shape she’s ever seen   02:26 – Jennifer started with a conventional renovation loan  03:35 –  The agent wasn’t truly honest about the seller’s incarceration status  04:20 – Jennifer’s buyers started asking her questions about the seller because they googled the seller  04:45 – Jennifer confirmed the seller’s incarceration with the seller’s lawyer   05:35 – In the process, the listing agent had a higher backup offer and did everything to throw Jennifer’s offer out  06:20 – Jennifer’s offer got kicked out because of issues with the power of attorney  07:00 – The listing agent did something unethical  07:31 – Jennifer shares how disappointed she was with the transaction  09:12 – Leigh shares that the consumers are not aware of what realtors have to go through  09:45 – Jennifer discusses the impact of how people treat each other  10:29 – This experience changed Jennifer’s perspective  12:10 – Reach Jennifer at 816-405-2439 and her website  13:27 – Tweet Leigh Brown for your very own crazy story in real estate   3 Key Points  Do your due diligence on the listing agent side RIGHT from the start, so that your set-up well for your contract.  Treat mistakes as a way to improve yourself and benefit your next customers.  Work at a higher standard and be mindful of the way we treat each other.