Steve Westmark knew he had to keep his cool when he found his seller asleep and the house a mess minutes after the open house was scheduled to begin. Little did he know, he’d be dealing with paramedics and questioned by the police in this unfortunate, real estate story. In this episode, Leigh interviews Steve Westmark, from Minneapolis, Minnesota—a realtor who stayed calm in a terrible situation. Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting The Leigh Brown Experience. Time Stamped Show Notes:  00:20 – Introduction to today’s episode 00:28 – Today Leigh welcomes Steve Westmark! 01:03 – Steve started in 1973, right out of elementary school 01:09 – Steve works in the Twin Cities area of Minneapolis, Minnesota 01:56 – Steve is finally sharing his real-estate story! 01:57 – Steve was planning his open house from 1:00-4:00pm 02:04 – Steve arrived at the house at 1:05 and luckily no one was there 02:21 – When Steve walked into the house, the seller was not prepared 02:40 – Steve started cleaning everything and making the house presentable 03:10 – Someone rang the bell, but the seller was still sleeping in bed 03:37 – Steve walked the client around the house 04:00 – Steve told the client about the potential of the house and took a look at the lot 04:24 – Steve walked up the bedroom to wake up the seller 04:37 – The seller didn’t look alive, so Steve called 911 05:22 – Steve went back to the room, as advised by 911, to verify whether the seller was dead 06:09 – Steve closed the open house, even though interested buyers kept coming 07:00 – Another client arrived for the open house at the same time as the police 07:51 – Steve walked in the house with the police and answered their questions 08:42 – The paramedics came and it was confirmed that the seller died from a heart attack, Steve was released by the police 09:18 – Steve called the pastor who referred him to the seller and told him the sad news 10:43 – The family of the seller gave Steve back the listing after 6 months 10:50 – Steve was still able to sell the house 11:08 – Leigh’s takeaways from Steve’s story 12:10 – Contact Steve Westmark through his website at com or at SteveWestmark.com 3 Key Points Plan and organize your open house—be there AHEAD of the scheduled time to make sure everything is in order. Stay calm and keep your cool, even in the most stressful and unplanned situations. Do your due diligence and check in with your seller before the open house. Credits Audio Production by Chris Mottram Show Notes provided by Mallard Creatives Cover Design by Two Minds Design Original Music by Rimsky Music