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Driving Your CX to the Limit with Oliver Hughes, CMO, Red Bull Racing Honda

Driving Your CX to the Limit with Oliver Hughes, CMO, Red Bull Racing Honda

FromOften Imitated: CX Stories from History


Driving Your CX to the Limit with Oliver Hughes, CMO, Red Bull Racing Honda

FromOften Imitated: CX Stories from History

ratings:
Length:
21 minutes
Released:
May 19, 2021
Format:
Podcast episode

Description

Few things are more exhilarating than watching cars speed past you at over 200mph. It’s been said that car racing was invented as soon as the second car was built. So how can you compete in an industry full of turbocharged incumbents?Today we’re going to learn about how outsiders have been able to breakthrough in Formula One racing. From the mavericks who invented a new kind of car in the 1950s, to how Red Bull Racing turned the entire sport on its head. Oliver Hughes, CMO, Red Bull Racing Honda, joined us and shared how Red Bull does what no one else will, and quite literally laps the competition.Experience: Doing what nobody else willInspiration: Origins of Formula One RacingModern Day Execution: Oliver Hughes, CMO, Red Bull Racing HondaThree TakeawaysIf you make everything surrounding your product irresistible, then customers will become fans in no time.You can find creative ways to push the boundaries of your marketing campaigns, regardless of budget.Engage with potential customers in exciting and unique ways through a variety of channels.Key Quotes"Most people think we’re totally crazy. But for us, it's all about doing it because no one else would, and it makes us stand out and connect with the world. It's that simple."“You have to design—whether it's a product or a marketing campaign—around both the current and future fan base.”“If you go into something and plan everything around metrics, then you end up killing the creative process.”Linkshttps://www.redbull.com/int-en/redbullracing__Thanks to our friends This podcast is presented by Oracle CX. Hear more executive perspectives on CX transformation at Oracle.com/cx/perspectives
Released:
May 19, 2021
Format:
Podcast episode

Titles in the series (66)

What can history’s unique experiences teach us about modern customer experience? On this podcast, we examine moments from the past – from Woodstock in 1969 to Edison’s first light bulb to the Pringles can – that have been often imitated but never duplicated.