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    Often Imitated: CX Stories from History

    Often Imitated: CX Stories from History

    Often Imitated: CX Stories from History

    ratings:
    Length:
    66 episodes
    Language:
    English
    Format:
    Podcast

    Description

    What can history’s unique experiences teach us about modern customer experience? On this podcast, we examine moments from the past – from Woodstock in 1969 to Edison’s first light bulb to the Pringles can – that have been often imitated but never duplicated.
    Language:
    English
    Format:
    Podcast

    Episodes1 - 10 of 66 episodes

    Title

    Giving Your CX Some Movie Magic with Ruben Harris, CEO, Career Karma

    Sunset Boulevard is considered to be one of the best movies of all time. But it was alm...

    23 minutes
    		Aug 10, 2022

    CX by the Truckload with Dakota Semler, Co-Founder and CEO, Xos Trucks

    The cupholder is an often-overlooked feature of a vehicle. But what else will willingly...

    17 minutes
    		Jul 22, 2022

    Call Your CX up to the Big Leagues with Adam Grossman, CMO, Boston Red Sox and Fenway Sports

    Baseball has been at the heart of American culture for almost 150 years. Giving us icon...

    24 minutes
    		Jul 15, 2022

    Is your CX finger-licking good? with Bob Kraut, 4-Time CMO and Current CMO, Billy Jealousy

    We all love a guilty pleasure. From reality TV to Britney Spears to a 1am trip to your ...

    23 minutes
    		Jul 02, 2022

    Making Your CX the GOAT with Andy Pearson, VP of Creative, Liquid Death

    His Airness. Mike. MJ. All names that represent the GOAT himself: Michael Jordan. When ...

    21 minutes
    		Jun 23, 2022

    Unclog Your CX with Dave Fink, Co-Founder and CEO, Postie

    Few rooms offer more emotional support than the modern bathroom. Bad date? Excuse yours...

    21 minutes
    		Jun 17, 2022

    A Guide to Simple CX with Joe Burton, CEO, TeleSign

    Maybe you’ve noticed a common thread in every elevator you’ve ridden. They often seem t...

    19 minutes
    		May 20, 2022

    How to Win the CX Space Race with Abakar Saidov, Co-Founder & CEO, Beamery

    The Space Race was a time of exciting development in science and technology. Did Neil a...

    19 minutes
    		May 06, 2022

    How to Get Highly Rated CX with Jodie Jansen, Chief Customer Officer, Mediafly

    Arrested Development. Zoey’s Extraordinary Playlist. Firefly. What do these three shows...

    18 minutes
    		May 05, 2022

    Turning Adversity into Success, Triumph, and Achievement with David Lehman, President and COO, Birdeye

    When Peter Roget was faced with tragedy he did what all of us hope to do—he turned it i...

    16 minutes
    		Apr 07, 2022