18 min listen
#114 Engaging consumers in a channel-less world
FromRetail Gets Real
ratings:
Length:
21 minutes
Released:
Apr 15, 2019
Format:
Podcast episode
Description
Retail is a combination of online, mobile, and in-person experiences, but they aren't discrete channels anymore – they are all pieces of the customer experience, and every customer engages with brands through a unique combination of these experiences. A big challenge for retailers, then, is facilitating the seamless journey through this channel-less world. So, in this episode, we sit down with Chris Silver, Director of Global Retail Strategy and International for URBN, which includes the brands Urban Outfitters, Anthropologie, and Free People, to learn about the technology and experiences that keep customers engaged. Learn more at retailgetsreal.com.
Released:
Apr 15, 2019
Format:
Podcast episode
Titles in the series (100)
#13 S3 Active’s journey from pop-up to permanent storefront: Sarween Salih, founder and owner of S3 Active by Retail Gets Real