30 min listen
338. Improving the front-line associate experience at PetSmart
FromRetail Gets Real
ratings:
Length:
28 minutes
Released:
Feb 27, 2024
Format:
Podcast episode
Description
PetSmart recently rolled out its new employee-focused communications app, called Central Bark, to give associates a place to share ideas, collaborate, ask questions and troubleshoot. On today’s show, recorded live from Retail’s Big Show in New York City, PetSmart’s Vice President, HR Talent, Culture, and Strategy Theresa Lee joins us to talk about the company’s unique culture and how PetSmart has successfully revamped the front-line experience for its 50,000+ associates. Learn more at retailgetsreal.com.
Released:
Feb 27, 2024
Format:
Podcast episode
Titles in the series (100)
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