28 min listen
#17 The high point of user experience
FromRetail Gets Real
ratings:
Length:
26 minutes
Released:
Aug 28, 2017
Format:
Podcast episode
Description
Rob Colenso, senior product manager and UI/UX team lead for Total Wine & More, brings a natural curiosity and a knack for user research from his previous career as a journalist into UX design. He increased ecommerce revenue by 55 percent from last year by identifying and improving multiple touchpoints in the online consumer journey. On this episode, Colenso shares insights on how UX and product designers approach user research and shape their findings to create a seamless and emotionally enriched shopping experience.
Released:
Aug 28, 2017
Format:
Podcast episode
Titles in the series (100)
#18 Behind the kitchen door — the business of restaurants: Brian Schram and Anthony Lupo, Proprietors of SoHo and Scarlet Oak Restaurants by Retail Gets Real