Why I Want an A-player for My Club Controller

By Ed Rehkopf

By virtue of career choice, education, and experience, controllers have a unique opportunity to make a significant contribution to the financial vitality and viability of their clubs. But to do so they need to step outside the comfort zone of the traditional controller job description and take some decisive initiatives to improve the business acumen and decision-making of the club’s enterprise leaders.

• Language: English
• Publisher: Lulu.com
• Release date: Dec 8, 2019
• ISBN: 9781794794436

Ed Rehkopf

Ed Rehkopf is a retired hospitality veteran. During his long and varied career, he has managed two historic university-owned hotels, managed at a four-star desert resort, directed operations for a regional hotel chain, opened two golf and country clubs, worked in golf course development, and launched an operations resource website for the hospitality industry.

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Why I Want an A-player for My Club Controller

Why I Want an A-player for My Club Controller

By: Ed Rehkopf

Copyright@2019 Ed Rehkopf

All rights reserved. This book or any portion thereof may not be reproduced or used in any manner whatsoever without the express written permission of the publisher except for the use of brief quotations in a book review or scholarly journal.

ISBN: 978-1-79479-443-6

Private Club Performance Management

1870 Centenary Church Road

Mount Ulla, North Carolina, 28125

www.privateclubspm.com

Introduction

In writing about Disciplined Hiring (see PCPM Best Practice Series - Five Human Resource Best Practices for Private Clubs), I talked about the importance of hiring A-Players for key club management positions. High performing A-Players are described by Dr. Bradford Smart, in his book Topgrading, as individuals who "…contribute more, innovate more, work smarter, earn more trust, display more resourcefulness, take more initiative, develop better business strategies, articulate their vision more passionately, implement change more effectively, deliver higher quality work, demonstrate greater teamwork, and find ways to get the job done in less time with less cost."

While any sector of club operations would benefit from having an A-Player leading the department, having an A-Player as the club