In the quest to be a more empathetic and effective leader or manager, the lens of trauma-informed leadership might be helpful for you. It’s the idea that all people have various forms of trauma that they carry with them to the workplace, and that leaders should approach situations at work accordingly.
Matthew Cooke, partner at the coaching, consulting and investment firm Evolution, is a big proponent of this kind of thinking. He explains how a trauma-informed leader might view or act in situations differently, the skills and resources used for managing through tough moments, and how you can apply the concepts to your own work. 
Learn more about trauma-informed leadership: 

https://healthadministrationdegree.usc.edu/blog/trauma-informed-leadership
https://accelerate.uofuhealth.utah.edu/leadership/five-ways-to-practice-trauma-informed-leadership
https://www.fastcompany.com/90836621/we-need-trauma-informed-leadership-in-the-workplace
https://evolution.team/matthew-cooke