25 min listen
Clare Muscutt talks with Kristin Haynes about human capabilities & the future of employee experience
Clare Muscutt talks with Kristin Haynes about human capabilities & the future of employee experience
ratings:
Length:
49 minutes
Released:
Apr 18, 2023
Format:
Podcast episode
Description
In episode #508 of the Inspiring Women in CX podcast, Clare Muscutt talks to Kristin Haynes, the CEO of Senyah Projects, about…
? Her experience with Capability Co and their work on the shift from job titles to innate human capabilities
? How the Human Capability Standards are ensuring the workforce of tomorrow is focused on skills such as innovation, creativity, and leadership
? Teaching young people to focus on their core skills to provide direction, rather than feeling pigeonholed by traditional education systems
?️ The importance of coaching in leadership and how leaders should embody vulnerability and courage
? The three key levers essential for businesses to succeed and how they can be adapted for the workforce of the future
What are the innate human capabilities that make you effective in your role? Let us know in the comments below! ⬇️
For more information on joining the world’s first online community for women in Customer Experience, head over to www.womenincx.community/membership
? Her experience with Capability Co and their work on the shift from job titles to innate human capabilities
? How the Human Capability Standards are ensuring the workforce of tomorrow is focused on skills such as innovation, creativity, and leadership
? Teaching young people to focus on their core skills to provide direction, rather than feeling pigeonholed by traditional education systems
?️ The importance of coaching in leadership and how leaders should embody vulnerability and courage
? The three key levers essential for businesses to succeed and how they can be adapted for the workforce of the future
What are the innate human capabilities that make you effective in your role? Let us know in the comments below! ⬇️
For more information on joining the world’s first online community for women in Customer Experience, head over to www.womenincx.community/membership
Released:
Apr 18, 2023
Format:
Podcast episode
Titles in the series (74)
Clare Muscutt talks with Michelle Badenhorst about uniting business analysis & customer experience.: Contrary to popular belief, Customer Experience is not the answer to everything. Most people in business have worked it out already, but some CX professionals seem blind to the truth. Is it because many of the traditional frameworks ‘taught’ are out ... by Inspiring Women In CX