25 min listen
Clare Muscutt hosts Amanda Riches as she shares her inspiring story, from inside and outside CX.
Clare Muscutt hosts Amanda Riches as she shares her inspiring story, from inside and outside CX.
ratings:
Length:
31 minutes
Released:
Dec 10, 2020
Format:
Podcast episode
Description
Amanda Riches talking about CX tech and life lessons, including being a young gay woman in the 90's, succeeding in male dominated industries, and surviving cancer to become the UK’s #1 CX Professional.
‘Life is short and time is precious’
With the CRUK statistics that 1 in 2 people will receive a cancer diagnosis at some point in their lives, almost everybody's life will be or have been touched by it in some way.
My guest this week, Amanda Riches shared her personal story of surviving cancer 3.5 times and that amazingly, she is able to reflect on the positives of such a harrowing experience.
Her appreciation of just how precious our time on earth is, was so inspirational.
Especially how it has become the driving force behind her desire to make people’s lives better through her work in Customer Experience.
Tune in to hear more of Amanda’s story, including:
The challenges she faced in the 90’s
Coming out as a young gay woman working in a male dominated industry
Her thoughts on the future of CX and tech
Her insight into what lessons she learned along the way
Her advice for women in CX
Read more and subscribe to our channels:
Sign up https://bit.ly/2ZDYCcB
Youtube https://bit.ly/3jdBU2w
LinkedIn https://bit.ly/3a0cDVx
Instagram https://bit.ly/30Aq0bM
Show notes http://bit.ly/2ZBcILF
Twitter https://bit.ly/3fzxLD2
‘Life is short and time is precious’
With the CRUK statistics that 1 in 2 people will receive a cancer diagnosis at some point in their lives, almost everybody's life will be or have been touched by it in some way.
My guest this week, Amanda Riches shared her personal story of surviving cancer 3.5 times and that amazingly, she is able to reflect on the positives of such a harrowing experience.
Her appreciation of just how precious our time on earth is, was so inspirational.
Especially how it has become the driving force behind her desire to make people’s lives better through her work in Customer Experience.
Tune in to hear more of Amanda’s story, including:
The challenges she faced in the 90’s
Coming out as a young gay woman working in a male dominated industry
Her thoughts on the future of CX and tech
Her insight into what lessons she learned along the way
Her advice for women in CX
Read more and subscribe to our channels:
Sign up https://bit.ly/2ZDYCcB
Youtube https://bit.ly/3jdBU2w
LinkedIn https://bit.ly/3a0cDVx
Instagram https://bit.ly/30Aq0bM
Show notes http://bit.ly/2ZBcILF
Twitter https://bit.ly/3fzxLD2
Released:
Dec 10, 2020
Format:
Podcast episode
Titles in the series (75)
Clare Muscutt talks with Michelle Badenhorst about uniting business analysis & customer experience.: Contrary to popular belief, Customer Experience is not the answer to everything. Most people in business have worked it out already, but some CX professionals seem blind to the truth. Is it because many of the traditional frameworks ‘taught’ are out ... by Inspiring Women In CX