In this Pre-Shift, we’re talking about how, despite all of the challenges to dealing with conflict, we can reframe the idea of conflict and how we approach those tense conversations with coworkers. Guests: Laura Green - licensed counselor and hospitality industry professional at Healthy Pour @healthy.pourRachel Ramsey - owner of Measured HR @rachelrramseyMore resources to help with conflict resolution:“How to Have a Disagreement Like an Adult” in the NYTMake All Your Arguments Win-Wint by NPR’s Life Kit“What Productive Conflict Can Offer a Workplace” Jess Kutch TED TalkAmy Gallo “The Gift of Conflict” TED TalkSponsors for this episode: West Michigan Pasta and Provisions - Traditional, Artisan, Dried PastasCheck out WestMichiganPastaandProvisions.com for their awesome selection of extruded pastas and use the code COPPER for 15% off your first order. Let us know what you make!Chefstreams - Interactive Livestream Cooking ClassesWe've worked out a special discount on membership to Chefstreams for Copper & Heat listeners that will save you 40% off the standard membership rate. So you can get an annual membership for $99 instead of the usual $165. To learn more about Chefstreams and take advantage of this special offer, go to chefstreams.com, and enter the invite code COPPER when you request a membership invitation!