In a world of medical and health jargon, it can be difficult for patients to understand the kind of care they are getting. Sometimes, beyond the language, it is in the way health professionals communicate to the patient and their families as well as to each other. Today's guests, Antra Boyd and Karen DiMarco, both saw the need for private patient advocacy, helping patients learn to advocate for themselves. In this episode, they join Samuel Gbadebo to talk about the problems they saw and what needs to be addressed. They also share their perspectives as nurses on how important the medical sales role and pharmaceutical sales rep are and what value they can provide to their clients.