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    Celebrating National Customer Review Day With Reputation

    Celebrating National Customer Review Day With Reputation

    FromThe Modern Customer Podcast

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    Celebrating National Customer Review Day With Reputation

    FromThe Modern Customer Podcast

    ratings:
    Length:
    33 minutes
    Released:
    May 30, 2023
    Format:
    Podcast episode

    Description

    Customers frequently read reviews from other customers, but how often do companies get involved? Customer reviews abound online but are often overlooked by brands.  Liz Carter, CMO of experience management company Reputation, says customer reviews have incredible power. This episode is sponsored by Reputation. Blake Morgan is a customer experience futurist, keynote speaker, and author of the bestselling book The Customer Of The Future. 
    Released:
    May 30, 2023
    Format:
    Podcast episode

    Titles in the series (100)

    Go behind the scenes with customer experience leader Blake Morgan to explore the secrets of the world’s most customer-centric companies. Blake is one of the world’s top keynote speakers, authority on customer experience and the bestselling author of “The Customer Of The Future” The Modern Customer reaches thousands of people each week conveying a message of how we make people feel - in business and in life - matters. Her weekly show explores how businesses can make customers’ lives easier and better, featuring experts that provide simple, tangible advice you can immediately apply at your own organization. Today’s customers have the luxury of choice. The answer is simple; choose customer experience and customers will choose you. Learn how to put a stake in the ground on customer experience by tuning into The Modern Customer Podcast each week with Blake Morgan.