23 min listen
The Future of the Automotive Industry: Insights from AutoCar Trucks' CXO
The Future of the Automotive Industry: Insights from AutoCar Trucks' CXO
ratings:
Length:
30 minutes
Released:
Feb 20, 2024
Format:
Podcast episode
Description
The auto industry speeds through a transformation, driven by factors like electric vehicles, self-driving tech, and the increasing importance of customer experience. Craig Antonucci, Chief Experience Officer at AutoCar Trucks discussed his company's approach to customer experience and how they are leveraging AI to improve it. AutoCar Trucks, a manufacturer of heavy-duty vocational trucks, takes a unique approach by selling directly to consumers, giving them more control over the buying process and fostering closer relationships. Blake Morgan is a customer experience futurist, keynote speaker, and author of the bestselling book The Customer Of The Future.
Released:
Feb 20, 2024
Format:
Podcast episode
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