47 min listen
Want to invest in Customer Experience? Question the Downside of Failure
Want to invest in Customer Experience? Question the Downside of Failure
ratings:
Length:
26 minutes
Released:
Mar 19, 2024
Format:
Podcast episode
Description
The key to better customer experience? Design interactions that are easy and straightforward, and prioritize understanding your customers. Matt Watkinson, author and CEO of Methodical joins us to discuss how his experience navigating uncertainty can be used to create exceptional customer experiences. Blake Morgan is a customer experience futurist, keynote speaker, and author of the bestselling book The Customer Of The Future. Enroll in the ROI of Customer Experience course here: https://customerexperienceroi.com/
Released:
Mar 19, 2024
Format:
Podcast episode
Titles in the series (100)
Panel: How are we Engaging with Digital Immigrants and Digital Natives featuring Tate and Playboy: national collection of British art, and international modern and contemporary art. It is a network of four art museums), , Digital Marketing Officer for Tate, and , the SVP of Digital for . The panel focused on four areas that include: Omni... by The Modern Customer Podcast