47 min listen
From B2B to B2C Thinking: Elevating Client Experience with Surbhi Kaul at Juniper Networks
From B2B to B2C Thinking: Elevating Client Experience with Surbhi Kaul at Juniper Networks
ratings:
Length:
30 minutes
Released:
Mar 5, 2024
Format:
Podcast episode
Description
Exceptional customer experience (CX) isn't just for B2C companies anymore. B2B organizations are now recognizing its vital role in their success. Surbhi Kaul, Vice President of Global Customer Experience at Juniper Networks, exemplifies this shift. With over 10,000 employees and $5 billion in annual revenue, Juniper Networks is at the forefront of networking innovation. Blake Morgan is a customer experience futurist, keynote speaker, and author of the bestselling book The Customer Of The Future.
Released:
Mar 5, 2024
Format:
Podcast episode
Titles in the series (100)
Panel: How are we Engaging with Digital Immigrants and Digital Natives featuring Tate and Playboy: national collection of British art, and international modern and contemporary art. It is a network of four art museums), , Digital Marketing Officer for Tate, and , the SVP of Digital for . The panel focused on four areas that include: Omni... by The Modern Customer Podcast