36 min listen
Betterment's VP of CX On How To Create Customer-Focused Leadership
Betterment's VP of CX On How To Create Customer-Focused Leadership
ratings:
Length:
9 minutes
Released:
Mar 21, 2023
Format:
Podcast episode
Description
What does it take to build a disruptive, customer-centric company? It starts with customer-centric leaders. Digital investment company Betterment was on my list of the 100 most customer-centric companies in 2022 because of its innovative platform that combines the convenience of digital tools with the personalization of human agents. Aside from a strong digital experience, what sets Betterment apart is its customer-centric leadership. Blake Morgan is a customer experience futurist, keynote speaker, and author of the bestselling book The Customer Of The Future.
Released:
Mar 21, 2023
Format:
Podcast episode
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