36 min listen
Customer Experience is a Decision
ratings:
Length:
6 minutes
Released:
Aug 2, 2022
Format:
Podcast episode
Description
Customer Experience Is A Decision People often refer to customer experience as a discipline. But it’s more than that—customer experience is a decision. No matter where you are in your career, customer experience is a decision to wake up and care about customers, influence change and create a better world. Customer experience is constantly changing and isn’t something you can check off your list once. You have to decide to show up every day and carry the energy with you to go above and beyond. Customer experience is a decision. You have to work like you have skin in the game and decide daily to care more and do more. Blake Morgan is a customer experience futurist, keynote speaker, and author of the bestselling book The Customer Of The Future. For regular updates on customer experience, sign up for her weekly newsletter here.
Released:
Aug 2, 2022
Format:
Podcast episode
Titles in the series (100)
Data Driven Customer Experiences: An Interview with Teradata Applications CMO Lisa Arthur by The Modern Customer Podcast