What began as a way to improve their service business, slowly evolved into one of the leading providers of software to the field service industry. Andy Deering, general manager of ServSuite by FieldRoutes and co-founder of ServicePro sits down with host, Dr. Christopher Fasano to share his perspective on running a good business, the dynamics of working with family, the evolution of software and service industries, hiring and retaining employees, and more.  1:45 From service provider to software company: The ServicePro origin story 7:30 How running a good business can open new opportunities to serve your customers11:40 Building a healthy company and creating value within your organization13:20 Working with family in and out of the office15:18 The evolution of the service industry and the rise of predictable revenue25:47 Evaluating your business and assessing opportunities for improvement29:36 Advice and perspective on hiring and retaining employees Useful links from this week’s show:PestVetsBeFieldFamous.comFieldRoutes.com