46 min listen
EP 315 | Client Intake & Experience with Porsche Williams
FromBusiness of Design ® | Interior Designers, Decorators, Architects & Landscapers
EP 315 | Client Intake & Experience with Porsche Williams
FromBusiness of Design ® | Interior Designers, Decorators, Architects & Landscapers
ratings:
Length:
29 minutes
Released:
Mar 14, 2023
Format:
Podcast episode
Description
An efficient and elevated client intake is a critical part of creating a superior client experience. Determining whether the client is ideal for you, requires your focused attention as you seek to answer the potential client’s questions and provide an overview of your firm’s unique value.
In this episode we learn:
- the principal designer should not be the first person a prospective client speaks to
- outsourcing client intake elevates your design firm's status and value to prospective clients
- common red flags during the client intake
- saying no to clients that aren't ideal allows you to say yes to clients that are ideal
- always collect the consultation payment at the time of booking
It’s time to take control of your business.
Become a member of Business of Design®, today:
https://businessofdesign.com/?ref=2&campaign=podcast
In this episode we learn:
- the principal designer should not be the first person a prospective client speaks to
- outsourcing client intake elevates your design firm's status and value to prospective clients
- common red flags during the client intake
- saying no to clients that aren't ideal allows you to say yes to clients that are ideal
- always collect the consultation payment at the time of booking
It’s time to take control of your business.
Become a member of Business of Design®, today:
https://businessofdesign.com/?ref=2&campaign=podcast
Released:
Mar 14, 2023
Format:
Podcast episode
Titles in the series (100)
EP 006 | 3 Lousy Methods for Calculating Flat Fees: Terrible, awful, bad and inferior. These are the … by Business of Design ® | Interior Designers, Decorators, Architects & Landscapers