Every designer who’s worked on a flat fee basis has experienced the monster that is scope creep. Although the vast majority of freelancers consider scope creep to be negative, there’s another side to the story—a positive side. In this episode, Kimberley looks at how to protect yourself from the negative aspects but allow room to embrace the positive aspects.

In this episode we learn:
- the dual personalities of scope creep
- how to automatically get paid when scope creep occurs
- how scope creep can also be a sign of trust
- how thoroughness increases profits and clients will love you for it

Take Aways

There’s no earthly way for you to know what a project will cost from start to finish on the first day you meet your customer. If you choose to do so, you can stop playing the guessing game, develop a system that allows you to get paid for all your expertise, manage jobs like the true professional you are and satisfy more customers.

Find out more at www.businessofdesign.com.