If you’ve ever considered coaching, listen in as design professional and Business of Design member Enza Ricco grooms her procedures for flat fees and collection systems.  

In this episode we learn:
- tips for having the confidence to ask for the fee you need
- size of deposit to collect before purchasing goods and services
- how to discuss the disproportionate size of fees against small projects
- how to maintain relationships with past clients
- how do you get the phone to ring
- how to expand business with existing clients and get new clients
- a diplomatic response to reusing clients’ existing stuff