In the field of dentistry, as well as in the broader healthcare industry, providers encounter a common issue: a significant number of new patients or customers would call, but only about half of them would actually go ahead and schedule an appointment. This problem prompted Amol Nirgudkar, founder and CEO of Patient Prism, to develop a solution. Patient Prism is an AI platform designed to enhance patient interactions and customer service in the healthcare field. On this episode of Ignite, Amol joins Cardinal CEO, Alex Membrillo, for a conversation about the pivotal role automation technology plays in easing clinicians' workloads and increasing patient access to care.