33 min listen
#439:UAE Telecoms Giant "Etisalat" Leverages Customer Loyalty for Growth (Short Summary Show)
#439:UAE Telecoms Giant "Etisalat" Leverages Customer Loyalty for Growth (Short Summary Show)
ratings:
Length:
7 minutes
Released:
Oct 3, 2023
Format:
Podcast episode
Description
In this weeks episode of Let’s talk “a little” loyalty Tom reviews the original podcast where Paula was joined by Antonio Ricciardi, SVP Consumer Intelligence & Engagement at Etisalat by e&, who’s responsible for leading their Smiles Program.
Tom highlights Antonio’s key learnings from his journey to evolve from simple loyalty concepts to become a compelling consumer marketplace achieving even greater customer engagement and loyalty.
e& have a long history of constant evolution and innovation, which includes developing propositions focused on driving customer loyalty.
Show Notes:
1) Antonio Ricciardi
2) e&
3) Smiles Program
4) #249: UAE Telecoms Giant "Etisalat" Leverages Customer Loyalty for Growth
Tom highlights Antonio’s key learnings from his journey to evolve from simple loyalty concepts to become a compelling consumer marketplace achieving even greater customer engagement and loyalty.
e& have a long history of constant evolution and innovation, which includes developing propositions focused on driving customer loyalty.
Show Notes:
1) Antonio Ricciardi
2) e&
3) Smiles Program
4) #249: UAE Telecoms Giant "Etisalat" Leverages Customer Loyalty for Growth
Released:
Oct 3, 2023
Format:
Podcast episode
Titles in the series (100)
#21: Loyalty Lessons from Australia by Let's Talk Loyalty