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#502: Don't Mind the "Say-Do" Gap, Emotion it

#502: Don't Mind the "Say-Do" Gap, Emotion it

FromLet's Talk Loyalty


#502: Don't Mind the "Say-Do" Gap, Emotion it

FromLet's Talk Loyalty

ratings:
Length:
13 minutes
Released:
Feb 27, 2024
Format:
Podcast episode

Description

This week's episode of the "Wiser Loyalty" podcast series ties up the month's focus into select constructs taken from the Psychology of Human Behavior course curriculum of the Loyalty Academy™.  Our hosts, Bill Hanifin and Aaron Dauphinee, will lead us into understanding why and how it's emotion that explains the "say-do" gap.
Learn how this universal problem to all marketers can lead to unsatisfying and inaccurate observations or marketing actions that do not elicit a response or desired outcome as loyalty program operators would expect or like.  Understand the rising importance for 
Each month Bill and Aaron draw a theme based on the courses required to earn the Certified Loyalty Marketing Profressional™ (CLMP™) designation.  If you enjoyed this week's episode or all the episode's in February, then be sure to join us in March when we explore facets of the types of Loyalty Business Models in play today and possibilities yet to come that are on the horizon.

Show Notes:
1) ⁠⁠Bill Hanifin⁠⁠⁠
2)⁠⁠Aaron Dauphinee⁠⁠
3) ⁠⁠The Wise Marketer 
Released:
Feb 27, 2024
Format:
Podcast episode

Titles in the series (100)

“Let’s Talk Loyalty” is an industry podcast for loyalty marketing professionals. If you work in loyalty marketing, join us every week to learn the latest ideas and marketing insights from loyalty specialists around the world.