35 min listen
#502: Don't Mind the "Say-Do" Gap, Emotion it
ratings:
Length:
13 minutes
Released:
Feb 27, 2024
Format:
Podcast episode
Description
This week's episode of the "Wiser Loyalty" podcast series ties up the month's focus into select constructs taken from the Psychology of Human Behavior course curriculum of the Loyalty Academy™. Our hosts, Bill Hanifin and Aaron Dauphinee, will lead us into understanding why and how it's emotion that explains the "say-do" gap.
Learn how this universal problem to all marketers can lead to unsatisfying and inaccurate observations or marketing actions that do not elicit a response or desired outcome as loyalty program operators would expect or like. Understand the rising importance for
Each month Bill and Aaron draw a theme based on the courses required to earn the Certified Loyalty Marketing Profressional™ (CLMP™) designation. If you enjoyed this week's episode or all the episode's in February, then be sure to join us in March when we explore facets of the types of Loyalty Business Models in play today and possibilities yet to come that are on the horizon.
Show Notes:
1) Bill Hanifin
2)Aaron Dauphinee
3) The Wise Marketer
Learn how this universal problem to all marketers can lead to unsatisfying and inaccurate observations or marketing actions that do not elicit a response or desired outcome as loyalty program operators would expect or like. Understand the rising importance for
Each month Bill and Aaron draw a theme based on the courses required to earn the Certified Loyalty Marketing Profressional™ (CLMP™) designation. If you enjoyed this week's episode or all the episode's in February, then be sure to join us in March when we explore facets of the types of Loyalty Business Models in play today and possibilities yet to come that are on the horizon.
Show Notes:
1) Bill Hanifin
2)Aaron Dauphinee
3) The Wise Marketer
Released:
Feb 27, 2024
Format:
Podcast episode
Titles in the series (100)
#14: British Airways Executive Club - Airline Loyalty Insights by Let's Talk Loyalty