In this week's MondayManifest, I take a look back on my chat with Troy Hooper.
In this Manifest, we discuss;

How investing in people can lead to better customer service, higher employee morale, and increased profits;

How a strong culture can help to attract and retain employees, and create a positive environment for guests, and;

How it is important to be clear and honest about what your business is about and what it standsfor, for both employees and guests.


Related: Find The Full Episode With Troy Hooper Here
We also discuss the importance of leadership, training, and development. They argue that these things are essential for creating a successful business.
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If you'd like to reach out and say hi, you can find Andy on LinkedIn and Instagram.
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