Today I am chatting with Sofia Syed, owner and operator of Roasted, located in Tremont, Cleveland, Ohio. Sofia, after growing up near where Roasted is located, moved around Ohio and eventually to California - working in marketing for several years before the right location came up for her coffee shop in Tremont. In this episode, we chat about;

Some of the significant challenges Sofia faced opening her coffee shop;

How she has managed to staff her business in the current climate;

Some of the best tools and systems that Sofia uses in running her coffee shop;

and so much more (including a cameo appearance by Sofia's Cat, Uma).
Check out Roasted over on Instagram
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