In this episode, Filip Zolata, CEO of MAOIO, a full-service digital agency that helps clients with automation processes and shaping their complete digital presence shares how to create referral businesses and examples of effectively doing so without any tools and incentives. 

Why integrity places a key role in referral businessesHow Filip's networking process leads to referral businessHow to build a knowledge bank of experts to serve your future customersHow Filip manages a growing customer base while keeping in touch with each of his customersHow to identify and nurture your best customersHow to act on positive feedback and on negative feedbackHow to filter out bad customers early on in the processReferral agreements - do they have a place in referral businessesHow to nurture clients who no longer need your businessWhy Filip doesn't have a sales teamThe tool that Filip uses to keep his agency ticking and much more