12 min listen
Sales: Stay Relevant with Three Easy Ways to Keep in Touch with Prospects and Clients
FromThe GROW! Show
Sales: Stay Relevant with Three Easy Ways to Keep in Touch with Prospects and Clients
FromThe GROW! Show
ratings:
Length:
15 minutes
Released:
Aug 2, 2023
Format:
Podcast episode
Description
Sending hand-written notes is almost non-existent these days. That’s why it makes such an impact when you send one to your clients. Avoid sending the dreaded "Just Checking In" email to your prospects and clients, and utilize other options to stand out. In this episode, Marty Grunder shares his three favorite ways to stay in touch with clients and prospects to stand out from the competition and build strong relationships.
Discussion Points:
Life before cell phones and social media
Three ways to keep in touch
Calling - make a sticky note to yourself each day
A call from the dentist years ago made an impression
“I’m so glad you’re happy….” then ask for a referral
Things to do as a salesperson EVERY DAY
Writing - thank yous, surveys, follow-ups, handwritten notes
Texting - only in certain situations - do younger people abuse this?
Visits - walking job sites with Marty’s son
Sending a video of your walk - 20-50 seconds, with a thank you
Looking for deep relationships - quality not quantity
Training Grunder professionals on the call/write/visit methods
Who will you call write or visit this week?
The Grow Show podcast is sponsored by STIHL and brought to you by The Grow Group - a leading coaching and education firm for landscape professionals. Your host is Marty Grunder, president and CEO of The Grow Group and Grunder Landscaping Co., one of the most successful design-build operations of its kind in the Midwest. The Grow Show shares ideas, tips, tactics, and insights that will help you grow your landscaping business.
Resources:
GROW! Conference Feb 2024
The Grow Group
Grunder Landscaping
Marty Grunder LinkedIn
Stihl
Discussion Points:
Life before cell phones and social media
Three ways to keep in touch
Calling - make a sticky note to yourself each day
A call from the dentist years ago made an impression
“I’m so glad you’re happy….” then ask for a referral
Things to do as a salesperson EVERY DAY
Writing - thank yous, surveys, follow-ups, handwritten notes
Texting - only in certain situations - do younger people abuse this?
Visits - walking job sites with Marty’s son
Sending a video of your walk - 20-50 seconds, with a thank you
Looking for deep relationships - quality not quantity
Training Grunder professionals on the call/write/visit methods
Who will you call write or visit this week?
The Grow Show podcast is sponsored by STIHL and brought to you by The Grow Group - a leading coaching and education firm for landscape professionals. Your host is Marty Grunder, president and CEO of The Grow Group and Grunder Landscaping Co., one of the most successful design-build operations of its kind in the Midwest. The Grow Show shares ideas, tips, tactics, and insights that will help you grow your landscaping business.
Resources:
GROW! Conference Feb 2024
The Grow Group
Grunder Landscaping
Marty Grunder LinkedIn
Stihl
Released:
Aug 2, 2023
Format:
Podcast episode
Titles in the series (52)
Hiring: Interview Questions to Help You Find the Right Team Members: You only get a short time to decide if someone is a good fit for your team or not during the interview, and asking the right questions can help you find the right culture fit on the first try. In this episode, Vince Torchia, VP of The Grow Group, shares the questions he recommends you ask potential employees. Vince Torchia is vice president of The Grow Group, where he drives strategy, oversees day-to-day operations, and provides executive coaching to clients. A graduate of the University of Dayton’s School of Business, Vince travels the country, ensuring programs consistently deliver results and demonstrating how business owners can leverage the strengths of both their right-hand men and women and the millennial workforce to succeed. Discussion Points: What do you know about our company? Why do you want to work here? Short and long-term goals? Your last job and details about your experience Tell me about a conflict by The GROW! Show