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    Making rapid research a reality - Devin Harold, Director of UX Research, Financial Services at Capital One

    Making rapid research a reality - Devin Harold, Director of UX Research, Financial Services at Capital One

    FromInsights Unlocked

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    Making rapid research a reality - Devin Harold, Director of UX Research, Financial Services at Capital One

    FromInsights Unlocked

    ratings:
    Length:
    16 minutes
    Released:
    Sep 13, 2022
    Format:
    Podcast episode

    Description

    Devin Harold is the Director of UX Research for Financial Services at Capital One. This episode we chat with Devin about UX research processes, specifically rapid research. Devin is an experienced UX leader who has leaned into the rapid research process to scale user insights and drive some big initiatives. 
     
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    Released:
    Sep 13, 2022
    Format:
    Podcast episode

    Titles in the series (100)

    How do you design digital products that people actually want? Get UX tips and insights from experts behind some of the most successful digital transformations and experiences in the world.  Each 25-minute interview is a candid conversation with the thinkers, doers, and builders at the forefront of UX design, accessibility in the user experience, and product management.  Learn everything from how you can turn around a product launch failure, to how AI can make a designer’s life easier, and even how you can make yourself recession-proof.  Insights Unlocked is a curiosity-inspiring, real people, real experiences podcast brought to you by UserTesting (formerly Human Insight Podcast and UXpeditious). Join us as we learn firsthand from notable names in the industry, including Laura Klein, Sarah Doody, Janice Fraser, Jacob Nielsen, Teresa Torres, and C. Todd Lombardo. Guests bring their insights from companies such as IKEA, Best Buy, Figma, T. Rowe Price, Microsoft, Tesco Bank, AAA, and more.  Episode guest hosts include UserTesting CEO Andy MacMillan, UserTesting Chief Product Officer Michelle Engle, UserZoom founder Alfonso De La Nuez, and others. Hosted by Nathan Isaacs, UserTesting's Senior Manager for Content Production and a former award-winning journalist. Listen and subscribe to Insights Unlocked wherever you get podcasts.  Show notes, curated clips and more at usertesting.com/podcast.