33 min listen
152) #ExponentialInsights: Humanize Banking by Humanizing Experience
152) #ExponentialInsights: Humanize Banking by Humanizing Experience
ratings:
Length:
36 minutes
Released:
Dec 21, 2021
Format:
Podcast episode
Description
Digital alone is not a panacea.
In fact, without the human element, digital growth is near-impossible.
And the only way to humanize your banking is by delivering better, more-human experiences.
Today, I’m joined by Katherine Regnier, CEO and President at Coconut Software, who is all-in on humanizing banking.
Join us as we discuss:
- How to deliver a more human experience for your customers
- The shifting expectations of today’s consumer
- The importance of offering your customers options in how they engage your financial brand
You can find this interview and many more by subscribing to Banking on Digital Growth on Apple Podcasts, on Spotify, or here.
Listening on a desktop & can’t see the links? Just search for Banking on Digital Growth in your favorite podcast player.
In fact, without the human element, digital growth is near-impossible.
And the only way to humanize your banking is by delivering better, more-human experiences.
Today, I’m joined by Katherine Regnier, CEO and President at Coconut Software, who is all-in on humanizing banking.
Join us as we discuss:
- How to deliver a more human experience for your customers
- The shifting expectations of today’s consumer
- The importance of offering your customers options in how they engage your financial brand
You can find this interview and many more by subscribing to Banking on Digital Growth on Apple Podcasts, on Spotify, or here.
Listening on a desktop & can’t see the links? Just search for Banking on Digital Growth in your favorite podcast player.
Released:
Dec 21, 2021
Format:
Podcast episode
Titles in the series (100)
7) #InsideDigitalGrowth: 3 Ways to Help Guide Customers Through Their Post- Covid Financial Struggle: These are challenging times for all of us. Unemployment numbers are devastating. Your account holders’ finances very well may be affected, as they struggle to adapt to a Post-Covid world. People are going to remember how you treat them during this ti... by Banking on Digital Growth