42 min listen
WBSP487: Grow Your Business by Learning the eCommerce challenges for the Electrical and HVAC Industry w/ David Gordon
FromWBSRocks: Business Growth with ERP and Digital Transformation
WBSP487: Grow Your Business by Learning the eCommerce challenges for the Electrical and HVAC Industry w/ David Gordon
FromWBSRocks: Business Growth with ERP and Digital Transformation
ratings:
Length:
40 minutes
Released:
May 15, 2023
Format:
Podcast episode
Description
How different could electrical and HVAC industries be? Shouldn’t their processes be as simple as distribution and field services? What is so complex about their eCommerce processes? Well, electrical and HVAC industries are unique as their products need to be aligned with the trade associations. If they don’t follow the same coding standards, there might be issues in integrating with the buying groups and other collaborators. They also have unique processes such as electronic signature and dispatch to delivery confirmation.In today's episode, our guest, David Gordon, discusses the eCommerce challenges for the electrical and HVAC industry. He also discusses why these industries are lacking compared to their peers in innovating their processes and providing a cutting-edge customer experience. Finally, he discusses why these industries are unique in their ERP needs and why the vanilla system would fail for them.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.
Released:
May 15, 2023
Format:
Podcast episode
Titles in the series (100)
WBSP024: Transform Your Business Through Cloud ERP w/ G.Brett Beaubouef by WBSRocks: Business Growth with ERP and Digital Transformation