Join Tacey and her special guest, Author and Creativity-Awareness Educator Michaell Magrutsche, as they discuss "How to Humanize Customer Experience Through Creativity." Through years of research, Michaell shares how customer experience is a unique part of human growth. How micromanaging a team does not work, and the negative results of that type of leadership. Michaell and Tacey talk about how the power is in the people, not the brand, and how that can increase morale and authenticity value with your customers and help your team gel harmoniously together. Business reflects through its leaders and teams, and Michaell explains his thoughts. His passion project is sharing how art ties into the customer experience and how art enriches that. Michaell shares a free questionnaire with us, "Why you are doing What you do," and the link to that pdf is below. Michaell's Contact Information: Website: http://www.selfawareart.com/ LinkedIn: https://www.linkedin.com/in/michaellart/ Free PDF: http://bit.ly/3GD1xHV Tacey's Contact Information, Website and Social Media Links are all on her LinkTree:  https://linktr.ee/taceyatkinson Thank you for tuning in, and Tacey looks forward to having more valuable conversations together in the future. Remember: Customer_Centric Cultures Create Magical Customer Experiences. Now Go Spread the Magic!