Join Tacey and special guest Mark Sephton as they discuss Delivering amazing customer service on the Clubhouse App. Mark hosts three clubs on Clubhouse and discusses best practices for audience engagement and satisfaction. Timestamp: 5:29: Involving the audience through best practices Timestamp: 8:11: Setting the tone as the host Timestamp: 14:19: bringing together a diverse audience Timestamp: 25:37: allowing everyone to feel valued as contributors   Marks Clubs on Clubhouse: The 1 Thing, Bread for the Head & Open Mic Leadership On Clubhouse: sephtonmark On Instagram: sephtonmark On Twitter: SephtonMark   All of Customers First and Tacey's social media and website are linked on the podcast page.