Join Tacey as she and Beci discuss how the travel advisor industry is built on amazing customer service. Hear Beci's story and how important choosing the right people to service her customers is to her and the customer experience. Timestamp: 00:51: Beci's Story Timestamp: 10:09: Customer Service Training for Travel Advisors Timestamp: 24:50: Advice for First Time Travellers Timestamp: 27:05: Beci's Speed Round Beci's contact information:  www.mei-travel.com Instagram: @becimahnken Tacey's Contact information is on the episode website link below